Refund policy

Refund / Return / Warranty Policy

You Are Protected By Our 30 Day Money Back Guarantee On Defects and Product Malfunctions. 

Your Tera Pump Is Also Covered By Our 1 Year Warranty.

 WARRANTY RETURN INSTRUCTIONS

Send an email to Matt.Mitchell@brsbattery.com

Refunds: If you require a refund, please contact Matt Mitchell at Matt.Mitchell@brsbattery.com and he will take care of your concerns. 

If You Have Any Questions, Please Send Us An Email to Matt.Mitchell@brsbattery.com or Give Us A Call (705) 855-0473 During Business Hours.

 

 

*This updated policy is to notify you that we pay for return shipping on manufacturer defects only.*

 

If you would like to return an item because you accidentally ordered the wrong item or no longer want the item you ordered, we will accept your returns however you will be responsible for paying for return shipping back to our warehouse.